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  1. XenServer Org
  2. XSO-583

CLONE - INTEL 82571EB driver problem --- Interface reset when vm network is used

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Details

    • Bug
    • Resolution: Done
    • Major
    • None
    • 7.0
    • Networking

    Description

      The HW is in the HCL and we got the error in Xenserver 7 hosts thats why I open the ticket as Major

      we got the following error whenever we have a vm having network connection. Somehow the problem is occuring whenever there is data at the bridge. we get the following errors.
      The VM becomes unresponsive.

      [160945.740106] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
      [160948.772984] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
      [160956.732329] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
      TDH <8f>
      TDT <a7>
      next_to_use <a7>
      next_to_clean <8e>
      buffer_info[next_to_clean]:
      time_stamp <10264d7c4>
      next_to_watch <92>
      jiffies <10264db58>
      next_to_watch.status <0>
      MAC Status <80387>
      PHY Status <792d>
      PHY 1000BASE-T Status <3c00>
      PHY Extended Status <3000>
      PCI Status <10>
      [160960.732417] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
      TDH <8f>
      TDT <a7>
      next_to_use <a7>
      next_to_clean <8e>
      buffer_info[next_to_clean]:
      time_stamp <10264d7c4>
      next_to_watch <92>
      jiffies <10264df40>
      next_to_watch.status <0>
      MAC Status <80387>
      PHY Status <792d>
      PHY 1000BASE-T Status <3c00>
      PHY Extended Status <3000>
      PCI Status <10>
      [160963.740123] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
      [160966.809016] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
      [160984.732390] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
      TDH <4a>
      TDT <58>
      next_to_use <58>
      next_to_clean <49>
      buffer_info[next_to_clean]:
      time_stamp <10264f2d4>
      next_to_watch <4d>
      jiffies <10264f6b0>
      next_to_watch.status <0>
      MAC Status <80387>
      PHY Status <792d>
      PHY 1000BASE-T Status <3c00>
      PHY Extended Status <3000>
      PCI Status <10>
      [160986.732038] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
      [160989.696976] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

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              Unassigned Unassigned
              senol Senol Colak
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                Created:
                Updated:
                Resolved: