Details
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Bug
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Resolution: Done
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Major
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None
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7.0
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04:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06)
04:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06)
05:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06)
05:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06)
07:00.0 Ethernet controller: Intel Corporation Ethernet Controller 10-Gigabit X540-AT2 (rev 01)
07:00.1 Ethernet controller: Intel Corporation Ethernet Controller 10-Gigabit X540-AT2 (rev 01)SYSTEM information from dmidecode
System Information
Manufacturer: Supermicro
Product Name: SYS-F618R2-R72PT+
Version: 0123456789
Serial Number: S16602246508643
UUID: 00000000-0000-0000-0000-0CC47ABD1F3A
Wake-up Type: Power Switch
SKU Number: Default string
Family: Default stringHandle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: Supermicro
Product Name: X10DRFR-NT
Version: 1.10
Serial Number: VM159S001453
Asset Tag: Default string
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Default string
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0lshw -class network
*-network:0
description: Ethernet interface
product: 82571EB Gigabit Ethernet Controller (Copper)
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth2
version: 06
serial: a0:36:9f:02:a6:51
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI duplex=full firmware=5.10-2 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:232 memory:c72a0000-c72bffff memory:c7280000-c729ffff ioport:3020(size=32) memory:c7260000-c727ffff
*-network:1
description: Ethernet interface
product: 82571EB Gigabit Ethernet Controller (Copper)
vendor: Intel Corporation
physical id: 0.1
bus info: pci@0000:04:00.1
logical name: eth3
version: 06
serial: a0:36:9f:02:a6:50
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI duplex=full firmware=5.10-2 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:234 memory:c7240000-c725ffff memory:c7220000-c723ffff ioport:3000(size=32) memory:c7200000-c721ffff
*-network:0
description: Ethernet interface
product: 82571EB Gigabit Ethernet Controller (Copper)
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:05:00.0
logical name: eth4
version: 06
serial: a0:36:9f:02:a6:53
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI firmware=5.10-2 latency=0 link=no multicast=yes port=twisted pair
resources: irq:252 memory:c71a0000-c71bffff memory:c7180000-c719ffff ioport:2020(size=32) memory:c7160000-c717ffff
*-network:1
description: Ethernet interface
product: 82571EB Gigabit Ethernet Controller (Copper)
vendor: Intel Corporation
physical id: 0.1
bus info: pci@0000:05:00.1
logical name: eth5
version: 06
serial: a0:36:9f:02:a6:52
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI firmware=5.10-2 latency=0 link=no multicast=yes port=twisted pair
resources: irq:253 memory:c7140000-c715ffff memory:c7120000-c713ffff ioport:2000(size=32) memory:c7100000-c711ffff04:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06) 04:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06) 05:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06) 05:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06) 07:00.0 Ethernet controller: Intel Corporation Ethernet Controller 10-Gigabit X540-AT2 (rev 01) 07:00.1 Ethernet controller: Intel Corporation Ethernet Controller 10-Gigabit X540-AT2 (rev 01) SYSTEM information from dmidecode System Information Manufacturer: Supermicro Product Name: SYS-F618R2-R72PT+ Version: 0123456789 Serial Number: S16602246508643 UUID: 00000000-0000-0000-0000-0CC47ABD1F3A Wake-up Type: Power Switch SKU Number: Default string Family: Default string Handle 0x0002, DMI type 2, 15 bytes Base Board Information Manufacturer: Supermicro Product Name: X10DRFR-NT Version: 1.10 Serial Number: VM159S001453 Asset Tag: Default string Features: Board is a hosting board Board is replaceable Location In Chassis: Default string Chassis Handle: 0x0003 Type: Motherboard Contained Object Handles: 0 lshw -class network *-network:0 description: Ethernet interface product: 82571EB Gigabit Ethernet Controller (Copper) vendor: Intel Corporation physical id: 0 bus info: pci@0000:04:00.0 logical name: eth2 version: 06 serial: a0:36:9f:02:a6:51 size: 1Gbit/s capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI duplex=full firmware=5.10-2 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s resources: irq:232 memory:c72a0000-c72bffff memory:c7280000-c729ffff ioport:3020(size=32) memory:c7260000-c727ffff *-network:1 description: Ethernet interface product: 82571EB Gigabit Ethernet Controller (Copper) vendor: Intel Corporation physical id: 0.1 bus info: pci@0000:04:00.1 logical name: eth3 version: 06 serial: a0:36:9f:02:a6:50 size: 1Gbit/s capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI duplex=full firmware=5.10-2 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s resources: irq:234 memory:c7240000-c725ffff memory:c7220000-c723ffff ioport:3000(size=32) memory:c7200000-c721ffff *-network:0 description: Ethernet interface product: 82571EB Gigabit Ethernet Controller (Copper) vendor: Intel Corporation physical id: 0 bus info: pci@0000:05:00.0 logical name: eth4 version: 06 serial: a0:36:9f:02:a6:53 capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI firmware=5.10-2 latency=0 link=no multicast=yes port=twisted pair resources: irq:252 memory:c71a0000-c71bffff memory:c7180000-c719ffff ioport:2020(size=32) memory:c7160000-c717ffff *-network:1 description: Ethernet interface product: 82571EB Gigabit Ethernet Controller (Copper) vendor: Intel Corporation physical id: 0.1 bus info: pci@0000:05:00.1 logical name: eth5 version: 06 serial: a0:36:9f:02:a6:52 capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI firmware=5.10-2 latency=0 link=no multicast=yes port=twisted pair resources: irq:253 memory:c7140000-c715ffff memory:c7120000-c713ffff ioport:2000(size=32) memory:c7100000-c711ffff
Description
The HW is in the HCL and we got the error in Xenserver 7 hosts thats why I open the ticket as Major
we got the following error whenever we have a vm having network connection. Somehow the problem is occuring whenever there is data at the bridge. we get the following errors.
The VM becomes unresponsive.
[160945.740106] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
[160948.772984] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[160956.732329] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
TDH <8f>
TDT <a7>
next_to_use <a7>
next_to_clean <8e>
buffer_info[next_to_clean]:
time_stamp <10264d7c4>
next_to_watch <92>
jiffies <10264db58>
next_to_watch.status <0>
MAC Status <80387>
PHY Status <792d>
PHY 1000BASE-T Status <3c00>
PHY Extended Status <3000>
PCI Status <10>
[160960.732417] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
TDH <8f>
TDT <a7>
next_to_use <a7>
next_to_clean <8e>
buffer_info[next_to_clean]:
time_stamp <10264d7c4>
next_to_watch <92>
jiffies <10264df40>
next_to_watch.status <0>
MAC Status <80387>
PHY Status <792d>
PHY 1000BASE-T Status <3c00>
PHY Extended Status <3000>
PCI Status <10>
[160963.740123] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
[160966.809016] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[160984.732390] e1000e 0000:04:00.0 eth2: Detected Hardware Unit Hang:
TDH <4a>
TDT <58>
next_to_use <58>
next_to_clean <49>
buffer_info[next_to_clean]:
time_stamp <10264f2d4>
next_to_watch <4d>
jiffies <10264f6b0>
next_to_watch.status <0>
MAC Status <80387>
PHY Status <792d>
PHY 1000BASE-T Status <3c00>
PHY Extended Status <3000>
PCI Status <10>
[160986.732038] e1000e 0000:04:00.0 eth2: Reset adapter unexpectedly
[160989.696976] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
Attachments
Issue Links
- clones
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XSO-575 INTEL 82571EB driver problem --- Interface hangs and resets after 10 minute
- Done