Uploaded image for project: 'XenServer Org'
  1. XenServer Org
  2. XSO-821

Lock in maintenance mode after update XS73

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 7.3
    • Fix Version/s: 7.4
    • Component/s: Installer, XenCenter
    • Labels:
      None
    • Environment:

      A pool with 2 servers up to date running 7.2
      Download the 7.3 update.iso from xen website
      trying to update one of the two servers using XenCenter 7.3

      Description

      I tried to update from 7.2 to 7.3 using update.iso in XenCenter.

      The update was waiting for the updated server to get back from rebooting but it never happend for the update process.
      I closed it.
      I can connect to the server using ssh.
      I cannot exit maintenance mode using XenCenter or using local console.
      I tried to eject the host from the pool :Cannot forward messages because the host cannot be contacted. The host may be switched off or there may be network connectivity problems.

      When i try to restart the tool stack on the server :

      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] dbsync (update_env) R:8b85f8ca85ed failed with exception Not_found
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] Raised Not_found
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 1/16 xapi @ xensrv-pau-01 Raised at file list.ml, line 158
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 2/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/db_actions.ml, line 6607
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 3/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/xapi_vm_memory_constraints.ml, line 93
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 4/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/create_misc.ml, line 352
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 5/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/create_misc.ml, line 202
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 6/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/create_misc.ml, line 181
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 7/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/dbsync_slave.ml, line 239
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 8/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/dbsync_slave.ml, line 285
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 9/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/dbsync.ml, line 63
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 10/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/server_helpers.ml, line 69
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 12/16 xapi @ xensrv-pau-01 Called from file src/pre_sexp.ml, line 86
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 13/16 xapi @ xensrv-pau-01 Called from file ocaml/xapi/server_helpers.ml, line 91
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 14/16 xapi @ xensrv-pau-01 Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 22
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 15/16 xapi @ xensrv-pau-01 Called from file hashtbl.ml, line 194
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace] 16/16 xapi @ xensrv-pau-01 Called from file lib/debug.ml, line 92
      Dec 13 17:41:44 xensrv-pau-01 xapi: [error|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|backtrace]
      Dec 13 17:41:44 xensrv-pau-01 xapi: [debug|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|dbsync] dbsync caught an exception: INTERNAL_ERROR: [ Not_found ]
      Dec 13 17:41:44 xensrv-pau-01 xapi: [debug|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|xapi] Failure in slave dbsync; slave will pause and then restart to try again. Entering emergency mode.
      Dec 13 17:41:44 xensrv-pau-01 xapi: [ info|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|xapi] Cannot contact master: running in slave emergency mode
      Dec 13 17:41:44 xensrv-pau-01 xapi: [debug|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|xapi] Cannot contact master: running in slave emergency mode
      Dec 13 17:41:44 xensrv-pau-01 xapi: [debug|xensrv-pau-01|0 |server_init D:99b7c7f51f6b|xapi] Will restart management software in 135.8 seconds

        Attachments

          Activity

            People

            Assignee:
            Unassigned
            Reporter:
            alexandreangel Alexandre Angel
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: